Located on Karl Road in north Columbus, Arch Health & Rehab Center sits within the culturally rich and connected Northland community, with easy access to Morse Road, State Route 161, and surrounding neighborhoods – making visits from family and friends simple and convenient. The Northland area is known for its cultural diversity, active neighborhood organizations, and beloved community traditions like the Northland Community Fourth of July Parade and the Northland Unity Festival, which celebrates the many cultures represented in the area. Visitors enjoy nearby shopping and dining along Morse Road, with popular destinations including Easton Town Center, Sharon Woods Metro Park, and Walden Park just a short drive away.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.