Larchwood Care is one of Northeast Ohio’s most trusted leaders in high-acuity skilled nursing and rehabilitation. Unlike traditional nursing homes, we specialize in complex medical care — including ventilator management, pulmonary care, on-site dialysis, advanced pulmonary rehabilitation, physical therapy, skilled care, advanced rehabilitation and treatment for severe wounds and critical illness. As a medicaid waiver assisted living facility we are available to everyone.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.