Social Services OrganizationNon-Profit Organization
Our Ronald McDonald House program in Cleveland offers a place to call home at little or no cost so families can access the best health care, regardless of their location. We provide a safe, secure and supportive environment for families.
The Cleveland Ronald McDonald House serves families with a child receiving treatment at any Cleveland area medical center. Centrally located in University Circle, the House is a short walk or ride from Cleveland Clinic Children’s, UH Rainbow Babies & Children’s Hospital and MetroHealth Medical Center. Situated on four beautiful acres, the House provides a peaceful retreat from the hospital environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.