Mount Washington Care Center

Reviews

• VT

  Vicki Turner

  Oct 28, 2026
  1.0
  Worst place i have ever encountered. Just moved a friend from this place because of the lack of care. He had been there since 9/10 and they did absolutely nothing for him. No evidence of skilled nursing and aides are the worst. Upon his release today, 10/28, they insisted on giving me bag of dirty clothes. Including a WET TOWEL COVERED IN SHIT
• VI

  Victorious Living Faith Ministry, Inc.

  Aug 31, 2026
  5.0
  Went to visit a family member.
• JW

  jayne watkins

  Jul 29, 2026
  5.0
  My husband had an accident on Feb 11 th fell down our basement steps and got a brain bleed. We have been in and out of different facilities but now the rehabbing is being done at Mt Washington Care Center. Kelly, the head of respiratory is fantastic. She pays attention to all the details. The nurses and support staff are so good with my husband you can tell they really care about their patients. The facility is bright and cheers to the staff for keeping it decorated for the different holidays. Keep moving forward Mt Washington Care Center Jayne Watkins
• DB

  Dawn Brantley

  Jun 15, 2026
  1.0
  Mt Washington is HORRENDOUS! My mother contracted LICE! (Yes, still active!) The staff is blaming family; now they WILL NOT TREAT my mother. (One family member lives in FL, and is lice-free, the others had limited contact and are also lice-free.) The first treatment was utterly useless. (Staff did not follow directions and basic protocols that can be found on Google.) Live lice were on her head the next day. She still had a stuffed animal, that had not been washed or dried. My guess is that linens were never cleaned. When products were purchased to assist them remove the lice - they threw out the products! (Over $100 worth!) The nursing staff threw out a metal fine tooth comb thinking it was a one-time use comb. Since this time, the few times they combed my mother's hair they used a dandruff comb, and they place it in a plastic baggie complete with her HAIR!! (Re-infesting her?!) They did not want to use too many chemicals on my mother's head, as it may hurt her. They did not care about ignoring UTI signs that nearly killed my mother due to sepsis. They have done nothing to repair a glucose monitor that has been broken for several days, or have family fix it (Patient care is the family's responsibility after all!) Yes, she nearly died from her sugars going unchecked, hence the monitor. If you care about your loved one, stay far away from this facility. My mother has wound up in the ER near death, too many times! Giving this facility one star is one too many.
• JC

  Justin Capps

  Jun 15, 2026
  1.0
  If I could give less stars I would..the facility is disgusting,the quality of care is horrible and the staff and the director could care less about the patients..my mother wasn't bathed in 3 weeks and when asked about it the staff said they where to understaffed and just couldn't do it..she couldn't feed herself and no one informed us so the left her there for days without eating and when we found out she had to b rushed to the hospital and admitted because she was so dehydrated she almost passed away..there are many many other issues equally as bad to many to list but we are currently in a lawsuit with the facility so please do not send anyone there for any reason!

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