Kenwood Healthcare Center is a long-term and post-acute care facility in Cincinnati, OH, offering senior rehabilitation, long-term care and skilled nursing care focused on you or your loved one's emotional and physical well-being. We strive to create a supportive senior care environment and an excellent experience for our guests, residents and their families at our world-class nursing home community.
We know that selecting the right skilled nursing facility, along with the right plan of care, is crucial when it comes to meeting your healthcare needs. We believe in an ongoing relationship with our residents and their families to ensure we're delivering the very best care. We involve you in every step of the planning process to move forward.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.