Cambridge Place serves seniors with Assisted Living and Memory Care needs. We have a small community of 50-60 residents, so the staff knows each resident and family member. Assisted Living residents are encouraged to go on weekly outings, participate in daily exercise and social events. Memory Care residents have a patio a backyard with garden areas for them to enjoy.
Our philosophy is providing individual care as each resident is unique and deserves to be treated with respect. We encourage staff to learn about each resident's past, their family, interests, and jobs. Each resident has a memory box filled with items that remind them of connections in their life. When residents become frustrated, we can talk with them as a friend.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.