The Oaks of Brecksville offers a wide variety of services, including short-term skilled nursing care; long-term care; rehabilitation services including physical, occupational and speech therapy; hospice care; and respite care. Our physical, occupational and speech therapists strive to help our patients meet their highest physical and mental potential. We truly get to know the people we serve and understand each individual's health-care needs.
Staying true to other senior nursing homes part of Saber Healthcare Group, our goal for any patient admitted is to help them achieve and maintain the highest level of independence possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.