Bright Horizons at Woodbury-NY

Reviews

• MB

  Melissa Berozi

  Jul 6, 2025
  1.0
  Our experience with this Bright Horizons location was incredibly frustrating and disappointing—especially given the reputation the brand carries. After touring the facility with our son, we were genuinely excited about the opportunity for him to attend pre-K here. The tour went well, the environment seemed promising, and we felt confident enough to move forward. We promptly completed all required registration documents, paid the registration fee, and were told we’d hear about next steps shortly. And then—radio silence. After a full week with no communication, we followed up multiple times via phone and email. Each time, we were met with vague responses and unclear timelines from Melissa, Ingrid and Alex. It quickly became clear that no one had concrete answers, and worse, no one was taking ownership of the situation. Eventually, and only after persistent outreach on our part, we were told by Ingrid here wouldn’t be a spot for our son after all. This entire experience felt like a complete lack of respect for families who are trying to plan their child’s education and care. We invested time, trust, and money—only to be strung along, ignored, and ultimately let down. What’s most disappointing is that this could have easily been avoided with transparent communication and basic professionalism. Instead, we were given the run-around, left in limbo, and forced to start our search all over again. Families deserve better—especially from a name like Bright Horizons.
• JF

  Justin Frascino

  Aug 28, 2023
  5.0
  Had my 2 kids here from 3 months old thru pre-K. We had such an amazing experience thanks to the great teachers and the directors (Alex & Ingrid), and our kids went to Kindergarten extremely prepared with advanced interpersonal skills as well as exceeding academically. I wholeheartedly recommend Bright Horizons of Woodbury.
• NA

  Nicole Antinore

  Aug 25, 2023
  5.0
  Amazing daycare, staff and administrators. Would recommend to everyone. The staff and administrators go above and beyond. Woodbury Bright Horizons will forever hold a special place in my family's heart.
• KM

  Kevin McMullen

  Dec 10, 2021
  5.0
  We could not be happier with the service and support from the staff at Bright Horizons. The teachers are engaged and helpful, the curriculum is in line with the development my son needs, and the administrator are organized and patient.
• LS

  Lukas Shutler

  Dec 6, 2021
  5.0
  Great child daycare and learning center. They have truly gone above and beyond during the pandemic making sure all the children stay happy and healthy. They do a wonderful job communicating and staying in touch with the parents. Every teach/staff member has a vested interest in helping your little one grow and learn. I cannot say enough good things about them and I always know I have one less thing to worry about with my kids being there as I know they are in great hands.

Frequently Asked Questions About Bright Horizons at Woodbury-NY