As one of 18 program agencies in New York State, the North Country EMS Program Agency oversees operations of more than 75 EMS organizations across Jefferson, Lewis and St. Lawrence counties — most of which are staffed by volunteers from their communities. For all of these EMS organizations, the Program Agency provides: continuous quality improvement; policy and regulatory guidance; EMS training and credentialing; technical support, and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.