Nursing HomeDentistDiabetes CenterHospice & Long Term CareMedical ClinicPain ManagementPhysical TherapyRehabilitation Center
Loretto Health & Rehabilitation provides comprehensive healthcare services in a warm and inviting environment.
Our Skilled Nursing Program provides a personalized approach to care planning, using the latest techniques to help enhance each individual’s physical and emotional well-being.
The first of its kind in Central New York, our Restorative Care Unit is designed to help those requiring medically complex care to rehab more comfortably, resulting in quicker recovery and reduced hospital readmissions.
Our new, secured Memory Special Care Unit focuses on improving the well-being of individuals with Alzheimer’s and other dementing illnesses to help overcome challenges by anticipating needs and providing comfort, autonomy, and security.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.