AccessCNY provides services to over 3,000 individuals in five primary areas: programs for individuals with developmental disabilities or acquired brain injuries (ABI), services for those with mental health issues, clinical services, preschool education and Consumer Directed Homecare. All services empower individuals to reach their unique level of independence.
In January 2015, AccessCNY was created from the merger of two agencies that served individuals with disabilities: Enable and Transitional Living Services (TLS). In 2018, AccessCNY expanded again with the merger of Spaulding Support Services. Onondaga CASA, a program that supports abused and neglected children in foster care, became part of AccessCNY in 2019.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.