Broadway YMCA | Staten Island

Reviews

• TV

  Thomas Vitrano

  Jun 29, 2026
  5.0
  Amazing hospitality
• SY

  S Y

  Jun 25, 2026
  1.0
  I have been having a family membership for a few years at this place. This place has the tendency not to return phone calls and ignore your questions and concerns. 2 years ago, I decided to throw a birthday party at this place and called asking about the pool party availability, while the front desk lady knows nothing, I was told that someone will give me a call back, I waited a few days, no call back. I called again, left a message for a call back, still no one calls. I finally decided to go somewhere else for the party. I currently still have the membership with them because my son has swimming class. This year, my son joined the soccer lesson weekly. The instructor was nice, my son really likes him and all the sudden, they have a substitute instructor for about 2 weeks and then a new instructor came. I asked the front desk lady why the old instructor left and if he's going to be the coach for the summer soccer camp because we signed up, the lady said give me your phone number and I will find out and call you back, again no phone call or what so ever. My son was so disappointed. Then, 2 weeks ago, someone called and left a voice message saying the soccer camp was canceled due to small enrollment and offered the regular camp or the swimming camp. I called back but was not able to reach the person in charge of the summer camp, again the same lady said she knows nothing, just can leave a message, no direct phone contact, i left a message, again no one calls me back, I waited a week and called again, left a message again, no one calls back. The front desk is just so helpless. This is still unresolved. this is so ridiculous.
• MF

  Mote Fadel

  Jun 14, 2026
  2.0
  It is a lot of money
• TL

  Theja Lambert

  Apr 17, 2026
  5.0
  Friendly caring staff. It’s a workout environment feel like home.
• PB

  pockypore blixie

  Mar 3, 2026
  2.0
  Gym is great place to work out. Plenty of equipment. The tread mills are placed a little too close together for my liking and the gym machines are also very tight. Still, I usually am able able to get in and out quickly. Great staff. Macines are constantly being wiped down which is important to me. However, the parking lot issues need serious attention. Cars park wherever they want when it's crowded. The other day I could barely make the turn a top of lot to get out because and inconsiderate member parked vehicle where there was NOT A DESIGNATED SPOT, blocking the area to make a turn and I barely could get thru. And the staff allows cars to be parked IN FRONT of other parked cars which creates a more congested, unsafe area. The lot should be monitored or appropriate signs.posted so inconsiderate members don't park their vehicles in inappropriate spots. The other day a woman was just sitting in her car in the way of cars exiting and didn't give a crap how annoying that is for other members. A car was coming in, I was going out and could not get by, and she wouldnt move. These entitled members feel they should disrupt the coming and going of other members on a regular basis. It is not acceptable something needs to be done! I also saw vehicles parking horizontally on the far right spots in the back, instead of pulling in straight so more cars can park in the designated spots. SOMETHING HAS TO BE DONE. IT IS GETTING WORSE EVERYDAY!! The lot needs to be monitored and members need to be held accountable. You can see the lot, their plates etc on video. This disrespectful behavior needs to be addressed and a resolution is sorely needed. This situation is making the Y a less desirable place to work out.

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