Valley Rock Inn is located 30 miles from the George Washington Bridge and is about an hour from most of Manhattan. The Inn has 21 guest rooms, set in the Village of Sloatsburg, NY, in the foothills of the Ramapo Mountains. Sloatsburg is surrounded by 70,000 acres of forever-wild parkland of Harriman State Park and Sterling Forest with trails and lakes in every direction. There are two restaurants, an organic market, a 7,000 sq.ft. gym, a 75-foot lap pool, lush gardens, an organic vegetable garden, meeting spaces and an art gallery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.