Kingsway Arms Nursing and Rehabilitation Center is part of the Kingsway Community senior residential community located on a 25-acre campus in the Woodlawn section of Schenectady, New York. Locally-owned and family-operated since 1975, we offer a continuum of senior care and services from skilled nursing and rehabilitation, assisted living and memory care, independent living apartments, home care, adult day program, and respite.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.