Rome Health Residential Health Care Facility (RHCF) provides award-winning short-term rehabilitation, skilled nursing and respite care care in Rome, NY. Our rehabilitation program helps patients recover after surgery, illness, injury, or hospitalization with personalized physical therapy, occupational therapy, speech therapy, and skilled nursing support.
Our goal is to help patients regain strength, mobility, independence, and confidence so they can safely return home. As a recognized Best Nursing Home for Short-Term Rehabilitation by U.S. News & World Report, Rome Health RHCF provides coordinated care from a team of nurses, therapists, physicians, social workers, and rehabilitation specialists.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.