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Rome Health Residential Health Care Facility

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About

Nursing Home
Rome Health Residential Health Care Facility (RHCF) provides award-winning short-term rehabilitation, skilled nursing and respite care care in Rome, NY. Our rehabilitation program helps patients recover after surgery, illness, injury, or hospitalization with personalized physical therapy, occupational therapy, speech therapy, and skilled nursing support. Our goal is to help patients regain strength, mobility, independence, and confidence so they can safely return home. As a recognized Best Nursing Home for Short-Term Rehabilitation by U.S. News & World Report, Rome Health RHCF provides coordinated care from a team of nurses, therapists, physicians, social workers, and rehabilitation specialists.

Location

Rome Health Residential Health Care Facility
1500 N James St, Rome, NY
13440, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.