This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityRetirement Community
Maple Pointe offers Assisted Living, Memory Care, and Respite Care in a warm, home-like community. Our residents benefit from 24/7 professional nursing support, restaurant-style meals, weekly housekeeping and linen services, and on-site therapy. A busy lifestyle calendar includes outings to local shops, scenic courtyard strolls, garden moments, and engaging group events. Situated in Rockville Centre, Maple Pointe combines attentive care, an active daily rhythm, and a sense of belonging for seniors and their families.
Location
Hours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.