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Business Details
About
Retirement CommunityAssisted Living Facility
The Village at Unity, a Leisure Care Retirement Community, is a senior living community offering a continuum of care services including independent living, assisted living, and memory care. Retirement is different at The Village at Unity. Our residents thrive, knowing that their immediate needs are being cared for by a well-trained and dedicated staff. We are committed to ensuring that each resident is not only cared for but are cared about.
Location
The Village at Unity & The Hamlet
1477 Long Pond Rd, Rochester, NY
14626, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.