The Village at Cranberry Landing is a vibrant independent senior living community in Rochester, NY, offering a maintenance-free lifestyle in a warm and welcoming environment on the east side of the city. Residents enjoy spacious, thoughtfully designed apartments, chef-prepared cuisine, a rich activities calendar, housekeeping, and transportation services. Our compassionate team is committed to fostering connection, independence, and well-being every day. With access to nearby shopping, dining, parks, and medical services, Cranberry Landing is perfectly situated for an active and fulfilling retirement experience in the Rochester, NY area.
Location
The Village at Cranberry Landing: A Willow Ridge Senior Living Community
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.