Times have certainly changed since Paul W. Harris established our funeral home in Rochester in 1946. But our commitment to caring for the people in our community has not. Four generations and 80 years later, we’re still serving the needs of Rochester families as one of the oldest independent, family-owned and operated funeral homes and cremation services in our area.
Our Mission is to care for your family as we would care for members of our own family by providing information, services and merchandise of the highest quality at competitive prices in a dignified and professional manner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.