The Lodge at Wolk Manor is assisted living dedicated to memory care for residents with Alzheimer’s or dementia. With 14 private bedrooms, two companion suites, an open kitchen and dining area, and common areas for meetings, discussion, and activities, the Lodge is designed to feel like home. Staff and caregivers have received comprehensive training to effectively communicate with, care for, and calm residents, enabling them to live fulfilling, enriched lives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.