There is a moment at Arbor Midtown, a historic wedding venue in Rochester, NY, when you step inside and everything gets quiet. Light pours through soaring windows, the marble catches it, and the chandeliers sparkle overhead like the first line of your love story. You feel it instantly, your wedding day could not possibly belong anywhere more extraordinary than this.
Set within a lovingly restored 1926 bank landmark in Rochester, NY, Arbor Midtown is intimate in feeling and grand in scale, elegant and cinematic all at once. Marble floors shine underfoot. Marble-clad columns frame the room with timeless glamour. Hand-sculpted details and Art Deco lines surround you, while the chandeliers bring the romance, soft, luminous, unforgettable.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.