Argyll House is a light traditional stone building on three floors, and has a private patio garden which is well used in summer.
Argyll House is within easy reach of local shops and cafes, Kilmarnock FC, and Howard Park. Most of the residents come from Ayrshire, and many have strong community links. The home has space for 31 residents in the main house and modern purpose-built extension. It is managed by Lesley O’Rourke and her team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.