Publicly Sourced
The Village at Penfield: A Willow Ridge Senior Living Community
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Business Details
About
Assisted Living Facility
Located just moments away from downtown Rochester, The Village at Penfield is a park-like retirement community offering independent living and supportive care services tailored to each of our resident's individual needs. Our residents enjoy an expansive list of amenities and a lifestyle free from the worries of maintaining a home.
Our personalized approach to senior care has earned us a top-notch reputation in the local community and we are continually looking for new ways to enhance our resident experience. To learn more, schedule a tour today!
Location
The Village at Penfield: A Willow Ridge Senior Living Community
2006 Five Mile Line Rd, Penfield, NY
14526, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.