This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityNursing HomeRetirement CommunitySenior Citizen Center
We offer living options for all levels of care! Our services are tailored to your individual needs. Very often, all an older adult needs is a little extra help with the details of everyday living. As needs change we can change with you making it possible to live here longer.
Heathwood’s licensed assisted living options offer the right level of care. Concerned, attentive care comes from a team of healthcare professionals. Let us help you find the care that works for you. Contact us today to learn more and schedule a tour!
Location
Heathwood Assisted Living and Memory Care
100 Elderwood Ct, Penfield, NY
14526, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.