The Eastside Family YMCA in Penfield, NY offers a community space with extensive fitness and wellness amenities. Members can enjoy an EGYM, group exercise studios, wellness center with adaptive equipment, modern gymnasium, HydroMassage, indoor pool, hot tub, sauna, child watch services, indoor climbing wall and so much more! Committed to the community, the Eastside Family YMCA provides a welcoming environment for individuals and families to connect and grow. Join us for pickleball, group exercise classes, youth programs, AOA programs, swimming classes, and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.