Esplanade is an independent living community designed to enable independent older adults to enjoy a lifestyle filled with recreational, educational, and social activities with others around the same age. It is an ideal alternative for retirement living with a focus on comfort, security, and wellness.
An independent senior community situated on a beautiful 22-acre campus, the Esplanade is just minutes from all major thoroughfares in the tri-state area. Located in historic Palisades, on the Rockland/Bergen border, it is just a short ride from Westchester County and New York City.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.