At Leach & Thomas - Waterbury & Kelly Funeral Home on the Hudson River in Ossining, we proudly serve families throughout the Hudson Valley with compassion and care. Our dedicated team provides personalized funeral, memorial, and cremation services that honor every life and tradition. Located along the Hudson River, our welcoming facilities offer comfort, dignity, and peace of mind. Whether planning ahead or arranging services for a loved one, we’re here to guide you with professionalism and understanding.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.