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Emerald Reserve Wheatfield East

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About

Retirement Community
Emerald Reserve Wheatfield East in New York offers a friendly community where active seniors are free to live the life they have always dreamed of. At our community, seniors live worry-free with the luxuries of full-time maintenance, dedicated staff, and abundant modern amenities. Residents can enjoy fun activities, social events, and educational opportunities designed to support a happy and healthy lifestyle, all offered right on-site. At Emerald Reserve, you get a supportive environment where it is easy to stay active, connected, and completely at home.

Location

Emerald Reserve Wheatfield East
3979 Forest Park Way, North Tonawanda, NY
14120, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.