Glen Eddy is a full-service independent senior living community that combines the pleasure of peaceful privacy with opportunities for lively social activity.
Located on 35 beautiful acres in Niskayuna, New York, the retirement community offers 84 one- and two-bedroom apartments and 16 two-bedroom cottages. All residences feature fully-equipped kitchens, individually controlled heating and air conditioning and on-site storage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.