Our 19-story luxury senior living community on Manhattan's Upper West Side offers upscale assisted living and memory care. At The Apsley, sophisticated interiors, refined dining, and dynamic programs create a truly bespoke lifestyle. Residents are treated to elevated cuisine featuring classic regional and beloved New York dishes. Residents can take advantage of a diverse calendar of programs and events that speak to their passions and interests. Compassionate, attentive care supports holistic well-being so residents can enjoy each day to the fullest. The Apsley is perfectly positioned on Broadway at West 85th Street, moments from Central Park and Lincoln Center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.