BM
Betsy McBride
Nov 11, 2025
My husband and I absolutely loved our experience here. We put our baby into daycare when she was 5 months old and everyone helped us with this big transition and treated our baby so well. It felt like a big loving community everyday when we dropped her off and picked her up. They also were very understanding with all of my calls and pop ins in the beginning when I was nervous to leave her. We could tell our baby was so well loved and that the directors, teachers, and all support staff were passionate about caring for children. They go above and beyond here. When our baby was having a hard time napping at daycare the director Michelle would often times hold her in her arms for her nap. We were so appreciative to the whole staff and we were so sad to leave. We didn’t live nearby and so that was the only reason we changed locations. Our daughter loved it here and was clear she loved everyone taking care of her. We would highly recommend them to anyone! Especially first time parents!
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Christine R. Torres
Apr 14, 2024
Not sure why the negative reviews, but noticed they are old and some related to back up care vs full time care. My little one has been at Bright Horizons Columbus Circle since 5 months. Initially, kids inevitably get sick often - just be ready for it - it’s either now or Pre-K. But we found it worked for us because we didn’t have the space w remote working to have a nanny or bandwidth to be a one person HR.
The administration and teachers have been great. We’ve all seen that nanny in the park on her phone - you don’t have to worry about that here. Everything is structured, held to a high legal standard, monitored and the centre is clean. BH provided diverse stimulation (art, reading, different developmental activities, etc), structure and outdoor time weather permitting - we follow the same schedule at home. Every day you get a detailed journal of every diaper change, nap and meal / snack and tons of videos and pics. AM/PM snacks are provided. A lot of the staff have or are working on education degrees too. Have seen my little one develop intellectually and physically in leaps and bounds - his palette has also expanded being able to take advantage of the Little Green Gourmet meal delivery service, and eat w a group of little ones. He is always excited to go to school, and it’s so sweet to see him and his buddies excitedly run into each other at the playground. BH is now on the universal pre-K program, and an enrolled child can get priority for enrollment which is huge.
A big thanks to Ms Kim and Miriam for running the centre, Ms Christine, Tia, Kia and Stef for the toddler rooms and Ms Sam, Jasmine and Danelvi the infant rooms.
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Chrissy Scott
Nov 14, 2018
I recently went on a tour and the staff was so welcoming and informed about child care. This site will definitely be a top choice when finializing child care for our infant.
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Katerina Alexandraki
Jun 27, 2018
This is one of the most disorganized places I've interacted with and a chaotic place to have entrusted my daughter with.
I left my daughter twice as a drop off, to test whether it's a suitable place for her. She was an infant at the time. They are supposed to have a low ratio of caretakers to kids for that age group (which they do) and yet, when I went to pick her up, they had not bothered to give her the food I had prepared for her; they had dropped her in a crib at the back to sleep (which she wasn't) and, separately, the only other baby in the room was crawling alone with a big snot coming out of her nose, and none of the TWO caretakers had bothered to wipe it off!
Then, as I was assembling the stroller to leave, and my daughter was crawling on the floor, I noticed one caretaker walking backwards and about to crush accidentally my daughter's hands. I pushed her preemptively and she made a big ...fuss(!) because apparently my pushing "hurt her"! I mean, here you have an adult daycare professional about to crush a baby and she dares make a fuss about a little pain on her shoulder!
On a separate occasion, the fire alarm went off and total chaos prevailed: staff took a while to decide whether to evacuate the kids, spending time debating whether it was a true fire alarm or whether a child accidentally hit the alarm. During that time, children were running around crying out of fear from the noise. Amazingly, the infants were evacuated last, with their caretakers hanging out casually in the infant room after everyone else was evacuated.
As a final note, the center is lousy in communicating to parents---I asked several times for an email confirmation and receipt for my application to enter the waiting line and never heard back. I also never heard back about if and whether I'm moving at all in the waiting line. And to add insult to injury, they dared to send erroneous charges about fictitious drop off hours for my daughter, which I obviously disputed over email and... guess what.. I never heard back!
The decision is yours...