Lotus Bridal is a family owned business that was founded in 2005 and quickly became one of New York's premier wedding dress retailers. With 3 locations, Brooklyn, Long Island and Manhattan, our stores are designed to offer our customers a relaxing and comfortable environment to find their dream gown. We offer a unique collection of bridal lines that radiate beauty, elegance and style. With personal and professional attention, a bride can leisurely browse through an exquisite collection of designer wedding dresses, accessories and dresses for mother of the bride or groom and flower girl dresses. Our commitment to our customers is impeccable service, utmost quality, and competitive prices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.