Assisted Living FacilityRetirement CommunitySenior Citizen Center
Premier senior living awaits at The Hearth at Greenpoint. If you are an active senior looking to join a lively community of your peers or you are searching for a supportive place where your loved one can access the assistance they need to live as independently as they are able, our Liverpool, New York, senior living community has the right lifestyle option for you. We offer both Independent Living and Assisted Living apartment homes, as well as onsite occupational, physical, and speech therapies in a community with a leading caregiver-to-resident ratio. Live, learn, and thrive each day at The Hearth at Greenpoint.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.