Shaftesbury Mews provides nursing care and a range of programmes to support adults with autism, learning disabilities and nursing needs. Our aim is to develop independence and life skills. This specifically designed service has a homely and comfortable environment which has been created to enable person-centred care and support to assist people who cannot live in their own homes to maintain as much independence as possible. Residents will also have access to daily activities including arts, music, sensory and outdoor activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.