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Walden Avenue KinderCare

4.4
(14 reviews)

Business Details

3970 Walden Ave, Lancaster, NY
14086, United States
(716) 309-5900
https://www.kindercare.com/our-centers/lancaster/ny/302108

About

Day Care Center
KinderCare Learning Center in Lancaster offers high-quality daycare, child care, and early childhood education in a safe, nurturing environment where children are encouraged to explore, create and grow. We provide care for children 6 weeks through 6 years old, with preschool and kindergarten programs and before- and after-school care for school-age students. Our experienced teachers use a research-backed curriculum to build confidence, creativity and school readiness skills through hands-on learning and play. KinderCare supports families in Lancaster with flexible scheduling and financial assistance, making it easier to access trusted care and early education.

Details

  • Onsite servicesAvailable

Location

Walden Avenue KinderCare
3970 Walden Ave, Lancaster, NY
14086, United States

Hours

Monday6:45 AM - 5:45 PM
Tuesday6:45 AM - 5:45 PM
Wednesday6:45 AM - 5:45 PM
Thursday6:45 AM - 5:45 PM
Friday6:45 AM - 5:45 PM
SaturdayClosed
SundayClosed
9/7/20266:45 AM - 5:45 PM
10/12/20266:45 AM - 5:45 PM
11/26/20266:45 AM - 5:45 PM
11/27/20266:45 AM - 5:45 PM
12/25/20266:45 AM - 5:45 PM

Reviews

4.4
14 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • VL
    Victoria Lopez
    May 4, 2026
    1.0
    I WOULD NOT RECOMMEND! I recently toured this center and the lady who showed me around (I believe she was the assistant director) was very rude to me and my family. I even witnessed her being rude to the staff. During my tour, I also noticed how disgusting the center is. The bathrooms are disgusting, there is trash sitting outside on the playground. And the floors were extremely sticky. It looks like no one even tried to clean the place. The lunch they were serving the children did not look appetizing at all!! I feel so bad for the current families there. Dear future families, DO NOT SEND YOUR CHILD THERE! DO BETTER KINDERCARE!
  • PF
    Phoebe Federow
    Dec 15, 2025
    1.0
    I arrived about 30 minutes early today and walked into the infant room to find the assistant director sitting on the floor and yelling at the babies, to the point that I could hear it down the hall. Hearing an adult raise their voice at helpless infants was shocking and deeply upsetting. When I asked her why she was yelling, she immediately apologized and said she “never yells at babies” and claimed she wasn’t yelling at my daughter, but at another baby who was crawling on her. That explanation did nothing to make the situation ok. I immediately went to the director and unenrolled my daughter. It’s completely unacceptable, especially when someone in “leadership” treats children this way. My 7 month old daughter was on the floor screaming and crying, with tears and mucus all over her face. Seeing my baby like that broke my heart. No infant should ever be left that distressed, especially in a place that is supposed to be safe, nurturing, and comforting. As a parent, trusting someone with your baby is one of the hardest things you do. What I witnessed made me sick to my stomach and terrified about what happens when parents aren’t present. I will never forget that moment, and I would strongly caution other parents before trusting this daycare with their child. I thought I could trust them and it’s really unfortunate. I really hope the organization addresses this appropriately. Update: I want to note that the teachers in my daughter’s classroom seemed to be caring and attentive during her time there, and the director (Kristin) was empathetic and supportive throughout this process. Management apologized and stated they are taking steps to prevent this from happening again, although I can’t say I know what those steps are. While I do not excuse the actions of one individual (the assistant director) I also do not believe it is fair to judge the entire center based on one person’s behavior but I think it’s something parents should be aware of. I hope this experience leads to meaningful improvement, and I truly hope this was an isolated incident. I also really hope there are new checks and balances in place so that when employees are burnt out, they can ask for help. Every adult working with children should know when to ask for help.
  • LC
    Lena “PeaceDove” Ciccarelli
    Apr 29, 2025
    5.0
    The teachers are wonderful at Kindercare. With my 6 year old and soon to be 3 year old. The girls have grown so much, to learn respect and sharing, messy play, which they love, lol, and kind gestures. My 6 year old was ready for kindergarten, and is doing well now in 1st grade. 3 year old can spell her name, recognizes letters and numbers, and is enjoying the activities they share. The school director is very hands on, which makes it nice to know that all are putting in 100% +. Definitely would recommend!
  • MN
    Moreen Nickerson
    Apr 25, 2025
    5.0
    I have only positive things to say about our experience with KinderCare. The center is very clean and the staff is very welcoming. I would like to recognize, Haily M, one of my son's teachers. Haily is an incredible teacher. She is excellent with my son. My son enjoys going to daycare each day, and he lights up when he sees Haily! As a parent it is reassuring to know your child is in a friendly caring environment when not in my care.
  • RS
    Rebecca Sprague
    Mar 11, 2025
    5.0
    This daycare is amazing and have the nicest teachers ever!! The director is very nice and friendly! I love the kids here and the teachers!! đŸ©·đŸ™ƒTHIS DAYCARE IS AMAZING! STAFF IS VERY AWESOME!

Frequently Asked Questions About Walden Avenue KinderCare

What type of childcare services does Walden Avenue KinderCare offer?

Walden Avenue KinderCare offers services including Before and After School Care, Discovery Pre-School, Infant Programs, Pre-Kindergarten, Pre-School, and Toddler Programs.

What are the operating hours of Walden Avenue KinderCare?

The center operates Monday through Friday from 6:45 AM to 5:45 PM and is closed on Saturdays and Sundays.

Brand Certified Facts from Walden Avenue KinderCare

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