Episcopal SeniorLife Communities introduces our newest community, Ellen’s Place. Located behind St. Cecilia Church in East Irondequoit, this community will consist of 74 moderately priced apartments, opening in the fall of 2024. Residents will enjoy engaging health and wellness programs through the Neighborhood Program and have many opportunities to relax and socialize in the café, community kitchen and fitness area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.