The Courtyards offers a traditional Assisted Living Residence (ALR) for those who are mostly independent but need a little extra help. We offer a personalized care plan to fit you or your loved one, with just the right amount of help to make life a little easier.
If you need a bit more help, our Enhanced Assisted Living Residence (EALR) can give you a bit more day-to-day help.
We are the only approved NYS Assisted Living Program (ALP) in Chemung County. Now those with lower income and Medicaid may be eligible.
Our memory care area “Orchard View” (SNALR – Special Needs Assisted Living Residence) is a secure area in our assisted living, and it offers those with Alzheimer’s or Dementia a safe and secure environment with 24-hour assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.