This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral HomeCasket ServiceCoffin SupplierCremation ServiceFuneral DirectorMortuary
Conveniently located in central Westchester County on the Taconic State Parkway at West Stevens Avenue, our funeral home in Hawthorne, NY, is in close proximity to many local hotels and restaurants as well as several major cemeteries, including Gate of Heaven Cemetery, Mount Eden Cemetery, Mount Pleasant Cemetery, Kensico and Sharon Gardens Cemetery, Ferncliff Cemetery Crematorium/Mausoleum, Sleepy Hollow Cemetery, and more. Our funeral home proudly serves families in Mt. Pleasant and surrounding communities such as Hartsdale, Valhalla, Tarrytown, Sleepy Hollow, Thornwood, and Pleasantville.
Location
Ballard-Durand Funeral & Cremation Services of Hawthorne
21 W Stevens Ave, Hawthorne, NY
10532, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.