Certified by TheKey by Home Care Assistance • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey by Home Care Assistance • Sep 20, 2026
Certified by TheKey by Home Care Assistance • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.6
18 reviews
5 stars
16
4 stars0
3 stars0
2 stars0
1 star
2
NW
Nanny Waldman
Mar 20, 2025
5.0
I’ve heard amazing things about the staff and the caregivers! I would definitely recommend Thekey!
TF
Tammi Fox
Mar 19, 2025
5.0
Rachel Anderson-Capone is a pleasure. Excellent service, attentive, responsive and resourceful. Highly recommend Rachel and The Key!
GF
Greg Freedner
Jun 6, 2023
5.0
We have used this agency from July, 2021 to May, 2022 and then again from March, 2023 to the present. We have been very happy with the care given to both my parents. My Dad was a fall risk and they kept him safe and even did many things to help my Mom even though that was not their job. My Dad would complain that they were "always on top of him" which we were happy to hear. My Dad stopped being a fall risk so we stopped using them. We were so happy with them we hired them again! Mom became a fall risk and aggressive due to Alzheimer and Parkinson's. They have been great once again! Mom enjoys their company, she has gained 10 lbs and they take her for strolls outside. She definitely has a better quality of life with these aides. We are so grateful to Doris and Eileen for taking such good care of my mother.
HP
Hair Plug
Nov 12, 2021
1.0
Not a safe place…needs better trained staff, very scary group of people.
Frequently Asked Questions About TheKey by Home Care Assistance
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of care services does TheKey by Home Care Assistance offer?
TheKey provides comprehensive home care services including memory care, Parkinson's, skilled nursing, stroke recovery, hospital recovery, cancer care, dementia care, respite care, and 24/7 caregiver support.
How do I find the best caregiver for my loved one through TheKey?
TheKey matches you with experienced, reliable caregivers who have the necessary training and skills, and who are a good fit in personality and interests for your loved one.
Does TheKey accept long-term care insurance for home care?
TheKey is an approved provider with most major Long-Term Care insurance carriers and offers free services to assist with navigating claims and benefits.
Is it better to hire a home care agency like TheKey instead of a private caregiver?
Using a home care agency like TheKey ensures safety, security, reliability, insurance coverage, caregiver management, and backup caregivers, unlike hiring a private caregiver.
How is TheKey protecting clients from COVID-19?
They follow CDC-informed safety protocols, provide PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
What are TheKey by Home Care Assistance's hours of operation?
TheKey operates 24/7, seven days a week, providing continuous home care support.
Where is TheKey by Home Care Assistance located?
They are located at 888 Veteran's Memorial Highway, Suite 320, Hauppauge, NY 11788, USA.
What nearby places can I visit before or after my appointment at TheKey?
You can visit local spots like Frankie's Cookies bakery and cafe or Teal Kitchen & Cafe, both offering pleasant dining options near TheKey’s location.
Are there other healthcare or supportive service providers near TheKey by Home Care Assistance?
Nearby healthcare-related providers include TheKey Suffolk County home health care and Kindred at Home Long Island home health care services, offering additional options in the area.
What local financial or legal services are close to TheKey by Home Care Assistance?
Local financial services like Jeffrey Scollo - NMLS 13878 and legal services such as Law Offices of Thomas K Campagna P C are conveniently located nearby for any related needs.
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