Assisted Living FacilityNursing HomeRetirement Community
Seneca Lake Terrace is not just a Senior Living Residence, but a style of living.
Our Community is located in Geneva, NY, and nestled in the heart of the Finger Lakes.
We offer Assisted Living services, including Alzheimer’s & Dementia Care, in the warmth of a home environment. Seneca Lake Terrace’s goal is to create an environment that feels safe and familiar, empowering, and rewarding.
Our experienced and caring staff offers individual attention in a nurturing, supportive environment while promoting independence and enhancing the quality of life. Residents can enjoy a dynamic activity program, including resident outings, wellness programs such as exercise and health education, and special events like theater and cultural performances.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.