For local families and the seniors they love, there is nothing more important than finding a senior assisted living community to trust and call home. Walden Place provides premier Enhanced Assisted Living and award-winning embrace Memory Care to seniors in Cortland, NY, and beyond, offering upscale services and support to deserving families in our community.
We believe that when searching for a new home, it's essential to meet with residents, staff, and leadership to truly understand the community. We welcome seniors and local families to visit our community today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.