The Village at Parklands is an independent senior living community in Churchville, NY, providing a peaceful and engaging retirement lifestyle west of Rochester. Nestled in a serene setting, our community offers beautifully appointed apartments, chef-crafted dining, housekeeping, scheduled transportation, and an active social calendar. Our compassionate staff supports residents in living life fully and independently. Short-term stays are also available, making this a flexible option for those exploring senior living or in need of transitional care. Discover a welcoming, homelike community where older adults can relax, connect, and thrive.
Location
The Village at Parklands: A Willow Ridge Senior Living Community
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.