WNY Independent Living Family of Agencies (WNYIL) is a peer-directed organization dedicated to breaking down barriers, promoting civil rights, and enhancing the quality of life for people with disabilities. WNYIL achieves this through relentless advocacy, strong partnerships, impactful programs, responsible practices, and the incorporation of individual life experiences.
WNYIL provides programs and services for individuals with mental, physical, sensory, intellectual or developmental disabilities. Our purpose is to ensure individuals with disabilities have the capability to live life as they choose. This is achieved by WNYIL’s commitment to practicing the principles of education, empowerment, and equality for all persons with disabilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.