Top Assisted Living and Memory Care in the Capital Region.
Family owned and operated, Promenade is dedicated to the well-being of its residents, providing an ideal environment for your loved one to age gracefully. With multiple communities of different sizes, specialties, and costs, Promenade offers comprehensive and enthusiastic support for your loved one. Between all of our communities, you will find the assisted living, memory care, independent senior living, social-model senior day, and home care programs that best fit your loved one's needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.