Alexander MLK KinderCare

Reviews

• JM

  Jessica Mason

  Feb 19, 2025
  1.0
  It's hard for me to construct this review. I took my twins there at the beginning of January after touring 3 other establishments. My main point of communication was Sam. Sam, throughout the entire experience, was sweet and supportive. I truly believe she cares for all kids there. Now of my four-year-old twins, one has type 1 diabetes, which the school agreed to care for. I worked to review the diabetic care with the teachers who showed that day and were on time (a concerning theme that frequented the few weeks they were enrolled). The twins were placed in two different rooms and the difference in the experience each had was astonishing. My daughter's teachers sent photos of her in stations, outside playing, and sent the projects weekly which she worked on in class. She LOVED each of them very much. I have no doubt she was cared for and received the quality of care I would hope of for both attendees. She was excited and smiled every day going in and leaving class. My son's class was quite a different experience. The classroom was intensely populated and the teachers seemed quite overwhelmed with their class in the morning, when I would pop in to check on him, and in the afternoon for pick-up. Initially teachers were responsive to my messaging to give him apple juice (which we supplied to help with the medical necessity when his blood sugars would drop), but about a week they became less and/or non responsive, and the tone over text and phone became short, dismissive, and annoyed. About two weeks in, there started to come reports of my son randomly hitting other students in class (which had never taken place at his previous daycare before moving to the area). While I am not the parent to claim I birthed the perfect child, I cannot believe the amount of "documented" and frequently late and/or not document occurrences to be accurate. Many times, the documentation would reflect a specific time frame (associated with stations or circle time) Which there was about 5 recorded photos in the 4-week span (mentioned to admin but no huge difference in frequency of postings), and there were never any artifacts sent home of anything he did in class throughout the entirety his enrollment (if you don't include the frequent markers colorings on his face) I would ask him about the incidents, which he would tell me he was hit first (again I did not birth a perfect child, but I cannot believe he instigated every occurrence) On the way to school every day, I would speak with him about not hitting friends and if he was hit, he needed to “tell the teacher.” This became the mantra he would walk in with. This was the beginning on him venturing to “tell the teacher” Who would listen to him… which was Sam. When he was hit or to cool down when he was being bothered by another student, he would try to find comfort when his teachers were unable or unwilling to provide that for him. When I was told he was at risk of being disenrolled due to him hitting other kids, I tearfully walked into the classroom, to take him home. When I walked in, I watched as he played by himself while the teacher worked on cleaning the classroom, at which point there were 12 other kids running around the classroom not being attentively observed. At this point another student ran up to him with a plastic carrot which he hit him in the head with multiple times but my son never physically retaliated. With my son crying in pain, the teacher did not look up once and it was not until I spoke up than she even noticed. I questioned why the incident I observed first hand was not documented as all the ones my son “unprovoking imitated” and was told they did know why. I am convinced his disenrollment was more to the teachers being overwhelmed with the size of the student population, inexperience, and preferring to not assist with diabetic care. When I would follow up to see if admin was able to check in or observe, I was consistently told they were unable to due needing to fill in for staff shortages. Also, adding pictured of lunch portions for your consideration.
• PQ

  Pauline Quiazon

  Feb 10, 2025
  5.0
  This center has such a positive environment; staff greet us every day and are accommodating. My daughter (8 months) goes here and her teachers (Ms. Evona, Ms. Ed'Drenna, and Ms. Maria) are caring and supportive of her development. Communication is also top notch.
• JL

  Jaime Laguna

  Feb 6, 2025
  2.0
  Advocate for your kids, because no one will. Some very good teachers. Some need better work.
• SL

  sierra leggett

  Aug 7, 2024
  5.0
  I can go on about my daughter’s teachers,they are truly amazing. My daughter has attended since last year but in the recent months that Ms.Lay has been with her my daughter has truly blossomed. She runs to class each day now.When my baby girl asks for “silly Ms.Lay” on the weekends it makes me happy and confident in knowing that my daughter is in good hands. I go to work knowing my daughter is being cared for properly supported. Ms.Lay and Ms.Brisa keep a happy and clean classroom. They are knowledgeable and keep great communication with me about daily activities. Ms.Lay and Ms.Brisa is definitely the dream team, a dynamic duo I trust with my little human.

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