La Secoya de El Castillo is a warm, welcoming Continuing Care Retirement Community (CCRC) in Santa Fe, New Mexico. We offer independent living with access to a full continuum of care, thoughtfully designed amenities, and a vibrant lifestyle for older adults.
Our residents enjoy restaurant-style dining, engaging activities, and a supportive environment that prioritizes safety, comfort, and connection. With professional staff on site, beautiful grounds, and close ties to our sister community, El Castillo, La Secoya provides peace of mind for residents and their families.
Whether you’re seeking maintenance-free living, social opportunities, or the reassurance of future care, we deliver personalized service and a true sense of community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.