The Woodmark at Uptown provides Assisted Living and Memory Care in Albuquerque, NM, in an elegant, comfortable atmosphere with personal care plans designed to meet all your needs.
Our experienced and caring team members get to know our residents on more than a clinical level, learning each person's likes, dislikes, and personality to create the fulfilling activities, meals, and service plans that will bring joy into each day. We are committed to providing the appropriate level of care that allows our residents to live life to the fullest, with assistance when they need it, and more independence when they don't.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.