Welcome to Thrive at Montvale. From the beginning, we envisioned a community designed less around senior living and more around – well… living! We envisioned a place that draw people in and together. We are a luxury senior living community offering Independent Living, Assisted Living, and Memory Care. Located just off the Garden State Parkway and nearby the serene Lake Tappan. From the second your foot crosses the threshold of the front door, you will see we have pushed the “senior living design” theory. It’s a place anyone would want to live in regardless of age or ability. We believe that if a community’s focus is strictly on care, they don’t care enough. At Thrive at Montvale, great care is just a by-product of bigger and better things.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.