Pine Hill Retirement Community offers boutique-style assisted living in a quiet residential neighborhood in Windham, New Hampshire. Our smaller, home-like setting and higher staff-to-resident ratio allow for truly personalized care and meaningful relationships. We provide 24-hour caregiving support, assistance with daily living, medication management, and care coordination. Residents enjoy three home-cooked meals daily, comfortable private and semi-private suites, inviting shared spaces, housekeeping and laundry services, and peaceful outdoor areas—all in a warm community that honors independence, dignity, and connection.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.