Serving the Lakes Region and White Mountain Region since 2005, our community is comprised of three manors, Maplewood, Birchwood, and Oakwood, each dedicated to residents’ needs and level of care. We offer secure and compassionate memory care assisted living featuring five outdoor courtyards, chef-prepared meals in three inviting dining rooms, with certified dementia trained staff.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.